Technical disruption isnโt rare - itโs inevitable.
The real differentiator between resilient organizations and fragile ones isnโt who avoids glitches; itโs who recovers from them in ways that deepen trust instead of eroding it.
For CEOs, founders, and operational architects, technical failure isnโt just an IT problem - itโs a system integrity issue. In this Forbes feature, I contributed a leadership lens on why preparation, communication, and credibility management are core parts of operational agility.
~ Kinga Vajda, Forbes Coaches Council
Leadership credibility isnโt earned by avoiding problems โ
itโs earned by demonstrating how you respond when resilience is tested.
If your virtual systems failed tomorrow, would your leadership systems be ready to absorb the shock โ or would you be scrambling?
Read, "How To Recover From Technical Difficulties During Virtual Events"
๐ก๏ธ This quote was originally published by Forbes as part of a Forbes Coaches Council Expert Panel. Reprinted here with permission in accordance with member guidelines.